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HMO definitions and evidence of coverage
Finish →Question 1 of 40
Under Chapter 843 of the Texas Insurance Code, a health maintenance organization is best described as a person who:
Reveal answer
Correct answer: Arranges for or provides, on a prepaid basis, a health care plan, a limited health care service plan, or a single health care service plan to enrollees
Chapter 843 defines an HMO as a person who arranges for or provides, on a prepaid basis, a health care plan, a limited health care service plan, or a single health care service plan to enrollees. The prepaid, service-delivery character is exactly what brings an entity under the chapter.
Question 2 of 40
In Chapter 843 terminology, the certificate, agreement, policy, or contract issued to an enrollee that sets out the coverage to which the enrollee is entitled is called the:
Reveal answer
Correct answer: Evidence of coverage
Chapter 843 defines evidence of coverage as the certificate, agreement, policy, or contract issued to an enrollee setting out the coverage to which the enrollee is entitled. It performs the job a policy performs in the indemnity world.
Question 3 of 40
A new company intends to arrange prepaid health care services for enrollees in Dallas. Before it may do business as an HMO in Texas, it must first:
Reveal answer
Correct answer: Obtain a certificate of authority issued under Chapter 843
Chapter 843 requires an HMO to hold a certificate of authority issued under the chapter before it does business in this state. That authorization is a condition of operating, distinct from anything given to enrollees.
Question 4 of 40
Chapter 843 uses the term "basic health care services" to mean:
Reveal answer
Correct answer: Services that an enrolled population might reasonably require to be maintained in good health
Chapter 843 defines basic health care services as the services an enrolled population might reasonably require to be maintained in good health. The definition is framed around maintaining health, not around a fixed emergency-only list.
Question 5 of 40
An enrollee asks her producer where she can find out which geographic area her HMO's services are available and accessible in, and which providers deliver them. The producer should direct her to:
Reveal answer
Correct answer: Her evidence of coverage
The evidence of coverage is the document issued to the enrollee setting out the coverage to which she is entitled, and because an HMO delivers care through contracted providers inside a defined service area, that is where the geographic and network context of the coverage appears.
Question 6 of 40
A Texas company contracts with optometrists and ophthalmologists and, for a monthly prepaid fee, arranges eye examinations and corrective lenses for its members. It arranges no other care. Under Chapter 843's vocabulary, this arrangement is a:
Reveal answer
Correct answer: Single health care service plan
Section 843.002(26) defines a "single health care service plan" as a plan "under which a person undertakes to provide, arrange for, pay for, or reimburse any part of the cost of a single health care service," that "consists in part of providing or arranging for the single health care service on a prepaid basis through insurance or otherwise, as distinguished from indemnifying for the cost of that service," and "that does not include arranging for the provision of more than one health care need of a single specified nature." Section 843.002(25) in turn defines a "single health care service" as a service "that an enrolled population may reasonably need to be maintained in good health with respect to a particular health care need to prevent, alleviate, cure, or heal human illness or injury of a single specified nature." Prepaid vision-only care addresses one specified health care need and is arranged rather than indemnified, so it fits the single health care service plan definition.
Question 7 of 40
An employer contracts with an HMO to cover its workers. Which statement best reflects how Chapter 843 treats the evidence of coverage in this arrangement?
Reveal answer
Correct answer: The individual entitled to health care services receives an evidence of coverage describing that entitlement, even though the employer contracts with the HMO
Chapter 843 defines evidence of coverage as the document issued to an enrollee. In group situations the group holder contracts with the HMO, but the individual entitled to services still receives the document describing that entitlement.
Question 8 of 40
Two entities collect payments in advance from members. Entity One only cuts checks to reimburse members after they pay their own doctors. Entity Two contracts with clinics and arranges the care members receive. Why does Chapter 843's HMO framework reach Entity Two in a way it does not reach Entity One?
Reveal answer
Correct answer: Because part of what Entity Two does consists of arranging for or providing health care services rather than pure indemnification
The Chapter 843 definitions turn on the service-delivery character: a health care plan is one under which part of the plan consists of arranging for or providing services rather than pure indemnification. Both entities take prepayment, so prepayment alone does not distinguish them; the arranging or providing of care does.
Question 9 of 40
Under Texas Insurance Code Chapter 843, which description best fits a "health maintenance organization"?
Reveal answer
Correct answer: A person who arranges for or provides, on a prepaid basis, a health care plan, a limited health care service plan, or a single health care service plan to enrollees
Chapter 843 defines an HMO by two features: it arranges for or provides health care, and it does so on a prepaid basis, through a health care plan, a limited health care service plan, or a single health care service plan offered to enrollees. That prepaid service-delivery character is what brings an entity under the chapter.
Question 10 of 40
In Chapter 843 terminology, "evidence of coverage" means:
Reveal answer
Correct answer: The certificate, agreement, policy, or contract issued to an enrollee setting out the coverage to which the enrollee is entitled
Chapter 843 defines evidence of coverage as the certificate, agreement, policy, or contract issued to an enrollee that states the coverage to which the enrollee is entitled. It plays the role a policy plays in the indemnity world, but the chapter gives it its own name because the promise is one of services arranged through the plan.
Question 11 of 40
An employee covered under her employer's Texas HMO plan calls her producer and asks, "Where can I read exactly what benefits, limits, and exclusions apply to me?" What should the producer tell her, and why?
Reveal answer
Correct answer: The evidence of coverage, because Chapter 843 makes that the document issued to the enrollee stating the coverage to which she is entitled
The enrollee's benefits, and therefore the limits, exclusions, and conditions on those benefits, are set out in the evidence of coverage. Even though the employer contracts with the HMO in a group arrangement, the individual entitled to services receives the evidence of coverage describing that entitlement.
Question 12 of 40
Chapter 843 uses the term "basic health care services" to mean:
Reveal answer
Correct answer: Services an enrolled population might reasonably require to be maintained in good health
Chapter 843 describes basic health care services as those services an enrolled population might reasonably require in order to be maintained in good health. The definition is framed around the needs of the enrolled population, not around a particular cost-sharing treatment or a single service.
Question 13 of 40
A Texas organization proposes a prepaid arrangement under which it contracts with chiropractors and arranges chiropractic care for members for that one specified health care need. It arranges no other care of any kind. Under Chapter 843's vocabulary, this arrangement is a:
Reveal answer
Correct answer: Single health care service plan
Section 843.002(26) defines a "single health care service plan" as a plan "under which a person undertakes to provide, arrange for, pay for, or reimburse any part of the cost of a single health care service," that "consists in part of providing or arranging for the single health care service on a prepaid basis through insurance or otherwise, as distinguished from indemnifying for the cost of that service," and "that does not include arranging for the provision of more than one health care need of a single specified nature." Section 843.002(25) in turn defines a "single health care service" as a service "that an enrolled population may reasonably need to be maintained in good health with respect to a particular health care need to prevent, alleviate, cure, or heal human illness or injury of a single specified nature" and that is provided by persons licensed or authorized by the state. A prepaid chiropractic-only arrangement is exactly that. It is not a limited health care service plan, because Section 843.002(18) confines "limited health care services" to a closed list: "services for mental health, chemical dependency, or intellectual disability, or any combination of those services; or an organized long-term care service delivery system." Chiropractic care appears nowhere on that list.
Question 14 of 40
Before an entity may lawfully operate as a health maintenance organization in Texas, Chapter 843 requires that it hold:
Reveal answer
Correct answer: A certificate of authority issued under the chapter
Chapter 843 conditions doing business as an HMO in Texas on holding a certificate of authority issued under the chapter. Remember the pairing: the organization holds the certificate of authority; the enrollee receives the evidence of coverage.
Question 15 of 40
A company sells a prepaid membership under which members may see any licensed provider they choose; the company neither arranges nor provides care and simply reimburses part of whatever bill the member submits. Analyzing this against Chapter 843, is the company a health maintenance organization?
Reveal answer
Correct answer: No, because the company only indemnifies and does not arrange for or provide health care services, which the chapter's definition requires
The Chapter 843 definitions require more than prepayment or payment of costs: part of the arrangement must consist of arranging for or providing health care services rather than pure indemnification. A company that only reimburses submitted bills lacks the service-delivery element and so does not meet the definition.
Question 16 of 40
When an HMO's evidence of coverage describes the geographic area in which the plan's health care services are available and accessible to enrollees, it is describing the Chapter 843 concept of:
Reveal answer
Correct answer: The service area
Chapter 843 defines service area as the geographic area within which the plan's health care services are available and accessible to enrollees. Because an HMO delivers care through contracted physicians and providers inside that area, the evidence of coverage is where an enrollee finds this geographic context.
Question 17 of 40
Under Texas Insurance Code Chapter 843, a health maintenance organization is defined as a person who does what?
Reveal answer
Correct answer: Arranges for or provides, on a prepaid basis, a health care plan, a limited health care service plan, or a single health care service plan to enrollees
Chapter 843's definition of a health maintenance organization turns on two features: the arrangement or provision of care (not mere payment) and the prepaid basis on which it is done. The entity may offer a full health care plan, a limited health care service plan, or a single health care service plan, but in each case it arranges for or provides care to enrollees on a prepaid basis.
Question 18 of 40
An HMO enrollee calls her agent and asks, "Where exactly does it say what my plan covers and what it excludes?" Which document should the agent point her to?
Reveal answer
Correct answer: The evidence of coverage issued to her
Chapter 843 defines evidence of coverage as the certificate, agreement, policy, or contract issued to an enrollee setting out the coverage to which the enrollee is entitled. It is the HMO analogue of an indemnity policy and is therefore the document that states benefits and, by extension, limits, exclusions, and conditions.
Question 19 of 40
Chapter 843 uses a defined term for the services an enrolled population might reasonably require in order to be maintained in good health. Which term is it?
Reveal answer
Correct answer: Basic health care services
Basic health care services is the Chapter 843 term for the services an enrolled population might reasonably require to be maintained in good health. It describes a broad maintenance-of-health package, in contrast with narrower categories such as a limited health care service or a single health care service plan.
Question 20 of 40
Chapter 843 defines "service area" as which of the following?
Reveal answer
Correct answer: The geographic area in which the plan's health care services are available and accessible to enrollees
Service area is a geographic concept: the area within which the plan's health care services are available and accessible to enrollees. Because an HMO delivers care through contracted physicians and providers, Chapter 843 defines service area alongside physician and provider to capture the network-and-geography context of coverage.
Question 21 of 40
Before an entity may operate as a health maintenance organization in Texas, what must it obtain?
Reveal answer
Correct answer: A certificate of authority issued under Chapter 843
Chapter 843 conditions doing business as an HMO in Texas on holding a certificate of authority issued under the chapter. The pairing to remember is that the certificate of authority is what the organization must hold to operate, while the evidence of coverage is what the enrollee receives to know what was purchased.
Question 22 of 40
An organization undertakes to provide or arrange for one health care service only. Chapter 843 calls this arrangement a:
Reveal answer
Correct answer: Single health care service plan
A single health care service plan is defined in Chapter 843 as a plan under which the organization undertakes to provide or arrange for a single health care service. An HMO's definition expressly includes offering such a plan on a prepaid basis, alongside health care plans and limited health care service plans.
Question 23 of 40
An employer contracts with an HMO to cover its workforce. Under Chapter 843, who receives the evidence of coverage?
Reveal answer
Correct answer: Each individual enrollee entitled to health care services under the plan
Chapter 843 defines evidence of coverage as the certificate, agreement, policy, or contract issued to an enrollee. In group situations the employer or other group holder contracts with the HMO, but the individual who is entitled to services still receives the document describing that entitlement.
Question 24 of 40
A company markets a product that pays cash to members for medical bills they have already paid but does not arrange for or provide any care. Why would this product, standing alone, fall outside Chapter 843's HMO definition?
Reveal answer
Correct answer: Because part of the arrangement must consist of arranging for or providing health care services, not pure indemnification
Chapter 843 pulls an entity in only when it arranges for or provides health care on a prepaid basis. In the definition of a health care plan, part of the plan must consist of arranging for or providing services rather than merely indemnifying the member after the fact. A pure cash-reimbursement product lacks that service-delivery element.
Question 25 of 40
Under Chapter 843 of the Texas Insurance Code, a health maintenance organization is defined as a person who does what?
Reveal answer
Correct answer: Arranges for or provides, on a prepaid basis, a health care plan, a limited health care service plan, or a single health care service plan to enrollees
Chapter 843 defines an HMO by two features: it arranges for or provides health care, and it does so on a prepaid basis, through a health care plan, a limited health care service plan, or a single health care service plan delivered to enrollees. That service-delivery, prepaid character is what brings an entity under the chapter.
Question 26 of 40
Before an HMO may do business in Texas, what must it hold under Chapter 843?
Reveal answer
Correct answer: A certificate of authority issued under the chapter
Chapter 843 conditions doing business as an HMO in Texas on holding a certificate of authority issued under the chapter. The useful pairing to memorize is that the certificate of authority is what the organization must hold to operate, while the evidence of coverage is what the enrollee receives.
Question 27 of 40
Which statement best describes an "evidence of coverage" as that term is used in Chapter 843?
Reveal answer
Correct answer: The certificate, agreement, policy, or contract issued to an enrollee setting out the coverage to which the enrollee is entitled
Chapter 843 defines evidence of coverage as the certificate, agreement, policy, or contract issued to an enrollee that states the coverage to which the enrollee is entitled. It performs the job a policy performs in the indemnity world, but the chapter gives it its own name because the promise is one of services arranged through the plan.
Question 28 of 40
Chapter 843 uses the term "basic health care services." Which description matches that term?
Reveal answer
Correct answer: The services an enrolled population might reasonably require to be maintained in good health
Basic health care services are described in Chapter 843 as the services an enrolled population might reasonably require to be maintained in good health. That broad, health-maintenance framing distinguishes basic services from the narrower limited health care service category.
Question 29 of 40
An HMO enrollee calls her producer and asks, "Where is it actually written that this benefit is limited the way you described?" What should the producer point her to?
Reveal answer
Correct answer: Her evidence of coverage, which sets out the coverage, limits, exclusions, and conditions she is entitled to
The evidence of coverage is the document that states what the enrollee is entitled to receive, and therefore also the limits, exclusions, and conditions on those benefits. In an HMO, that document takes the place of the policy form a producer would cite in an indemnity plan.
Question 30 of 40
A prospect asks why the HMO's materials keep referring to a "service area." Using the Chapter 843 definition, what does that term identify?
Reveal answer
Correct answer: The geographic area in which the plan's health care services are available and accessible to enrollees
Chapter 843 defines service area as the geographic area in which the health care services of the plan are available and accessible to enrollees. Because an HMO delivers care through contracted providers, the geographic scope of access is a defined term alongside physician and provider.
Question 31 of 40
A Texas company proposes a product under which members pay a flat monthly amount in advance and the company, through contracts with dentists, arranges cleanings, fillings, and extractions. It arranges no other care of any kind. The company's compliance officer argues that because dental care is absent from Chapter 843's list of limited health care services, the product does not fit any Chapter 843 plan category at all. Applying the chapter's definitions, how should the product be classified?
Reveal answer
Correct answer: A single health care service plan
The compliance officer is half right and half wrong: dental truly is not a limited health care service, but that does not push the product outside Chapter 843. Section 843.002(25) defines a "single health care service" as a health care service "that an enrolled population may reasonably need to be maintained in good health with respect to a particular health care need to prevent, alleviate, cure, or heal human illness or injury of a single specified nature; and that is provided by one or more persons licensed or otherwise authorized by the state to provide that service." Section 843.002(26) then defines a "single health care service plan" as a plan "under which a person undertakes to provide, arrange for, pay for, or reimburse any part of the cost of a single health care service," that "consists in part of providing or arranging for the single health care service on a prepaid basis through insurance or otherwise, as distinguished from indemnifying for the cost of that service," and "that does not include arranging for the provision of more than one health care need of a single specified nature." A prepaid, dental-only arrangement delivered through contracted dentists matches that definition exactly.
Question 32 of 40
An employer contracts with an HMO for coverage for its workforce. Under Chapter 843, who receives the evidence of coverage?
Reveal answer
Correct answer: The enrollee, because the enrollee is the individual entitled to health care services under the plan
Chapter 843 defines evidence of coverage as the document issued to an enrollee, and an enrollee is an individual entitled to health care services under a plan. Even where a group holder such as an employer contracts with the HMO, the individual entitled to services receives the document describing that entitlement.
Question 33 of 40
Under Chapter 843 of the Texas Insurance Code, a health maintenance organization is defined as a person who does what?
Reveal answer
Correct answer: Arranges for or provides, on a prepaid basis, a health care plan, a limited health care service plan, or a single health care service plan to enrollees
Chapter 843 defines an HMO as a person who arranges for or provides, on a prepaid basis, a health care plan, a limited health care service plan, or a single health care service plan to enrollees. The prepaid, service-delivery character is exactly what pulls an entity under the chapter.
Question 34 of 40
In Texas HMO terminology, what is the name of the certificate, agreement, policy, or contract issued to an enrollee that sets out the coverage to which the enrollee is entitled?
Reveal answer
Correct answer: Evidence of coverage
Chapter 843 defines evidence of coverage as the certificate, agreement, policy, or contract issued to an enrollee stating the coverage to which the enrollee is entitled. It fills the role a policy fills in the indemnity world.
Question 35 of 40
Chapter 843 uses the term "basic health care services." How is that category described?
Reveal answer
Correct answer: The services an enrolled population might reasonably require to be maintained in good health
Chapter 843 describes basic health care services as those services an enrolled population might reasonably require to be maintained in good health. The definition is framed around maintaining health for the enrolled population, not around a setting or a narrow service line.
Question 36 of 40
An HMO enrollee calls her producer and says a treatment was denied as excluded. She asks, "Where exactly does it say that?" What document should the producer point her to?
Reveal answer
Correct answer: Her evidence of coverage, which defines her benefits and their limits, exclusions, and conditions
The evidence of coverage is the written statement of what the enrollee is entitled to receive, and by extension it is where the limits, exclusions, and conditions on those benefits appear. It is issued to the enrollee, so she holds it even in a group situation.
Question 37 of 40
Chapter 843 defines "service area." What does that term identify?
Reveal answer
Correct answer: The geographic area in which the plan's health care services are available and accessible to enrollees
Service area is the geographic area in which the plan's health care services are available and accessible to enrollees. Chapter 843 defines it alongside physician and provider because an HMO delivers care through contracted practitioners inside that defined geography.
Question 38 of 40
Before a health maintenance organization may do business in Texas, what must it obtain?
Reveal answer
Correct answer: A certificate of authority issued under Chapter 843
Chapter 843 requires an HMO to hold a certificate of authority issued under the chapter before doing business in this state. The evidence of coverage is what the enrollee receives; the certificate of authority is what authorizes the organization itself.
Question 39 of 40
A Texas entity contracts with podiatrists and, for a fixed amount paid in advance each month, arranges foot and ankle care for its members. It arranges no other care of any kind. Under Chapter 843's vocabulary, this arrangement is best classified as:
Reveal answer
Correct answer: A single health care service plan
Section 843.002(25) defines a "single health care service" as a health care service "that an enrolled population may reasonably need to be maintained in good health with respect to a particular health care need to prevent, alleviate, cure, or heal human illness or injury of a single specified nature" and "that is provided by one or more persons licensed or otherwise authorized by the state to provide that service." Section 843.002(26) then defines a "single health care service plan" as a plan "under which a person undertakes to provide, arrange for, pay for, or reimburse any part of the cost of a single health care service," "that consists in part of providing or arranging for the single health care service on a prepaid basis through insurance or otherwise, as distinguished from indemnifying for the cost of that service," and "that does not include arranging for the provision of more than one health care need of a single specified nature." Prepaid podiatric care and nothing else matches that definition exactly. It is not a limited health care service plan, because Section 843.002(18) makes "limited health care services" a closed list: services for mental health, chemical dependency, or intellectual disability, or any combination of those, or an organized long-term care service delivery system. Podiatry is not on that list.
Question 40 of 40
Two entities each collect money from members and pay for care. Entity One only reimburses members in cash after they pay a provider of their choosing. Entity Two contracts with physicians and facilities in a defined area so members receive services from them. Why does the second entity fit Chapter 843's concept of a health care plan while the first does not?
Reveal answer
Correct answer: Because a health care plan requires that part of the plan consist of arranging for or providing services rather than pure indemnification
Under Chapter 843, a health care plan is one under which a person undertakes to provide, arrange for, pay for, or reimburse part of the cost of health care services, where part of the plan consists of arranging for or providing the services rather than pure indemnification. The second entity arranges services through contracted physicians and providers; the first merely indemnifies.
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