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Completing the health insurance application
Finish →Question 1 of 40
When an agent takes a health insurance application, the agent is acting as the insurer's:
Reveal answer
Correct answer: Field underwriter
The agent meets the applicant, asks the questions and records the answers before anyone at the home office sees the case, which makes the agent the insurer's field underwriter.
Question 2 of 40
Which information is normally collected in Part I of a health insurance application?
Reveal answer
Correct answer: The applicant's name, date of birth, occupation and the coverage requested
Part I is the general-information section: identity, age, sex, occupation, the type and amount of coverage requested and any other coverage in force or being replaced.
Question 3 of 40
Part II of a health insurance application is primarily concerned with:
Reveal answer
Correct answer: The proposed insured's health history, current conditions, treatment and physicians
Part II is the medical-information section: health history, current conditions, medications, treatment and the names of physicians who have seen the proposed insured.
Question 4 of 40
Which statement about the agent's report on a health insurance application is correct?
Reveal answer
Correct answer: It goes to the underwriter and does not become part of the policy
The agent's report is the agent's own statement to the underwriter. It is used in underwriting but is not attached to the policy.
Question 5 of 40
Which item is typically reported in the agent's report section of a health insurance application?
Reveal answer
Correct answer: Whether the new policy will replace existing coverage
The agent's report covers the agent's relationship with the applicant, observations the questions did not capture, and whether the policy replaces existing coverage.
Question 6 of 40
An applicant says, "You know my history, just fill in the medical questions for me and I'll sign." What should the agent do?
Reveal answer
Correct answer: Ask each question and record the applicant's own answers exactly as given
The agent asks every question and records the applicant's answers exactly as given. The agent never supplies answers on the applicant's behalf, even when the applicant asks.
Question 7 of 40
An insurer issues a health policy even though one question on the application was left unanswered. The insurer is generally considered to have:
Reveal answer
Correct answer: Waived its right to that information
By issuing a policy with an unanswered question, the insurer is generally treated as having waived that information. It cannot later deny coverage because of the missing answer.
Question 8 of 40
An agent mistakenly records the wrong date of a surgery while the applicant is still present. What is the proper way to correct it?
Reveal answer
Correct answer: Strike through the error, write the correct answer, and have the applicant initial the change
Errors are corrected by drawing a line through the mistake, writing the correct answer and having the applicant initial the change.
Question 9 of 40
Why should correction fluid never be used to change an answer on a health insurance application?
Reveal answer
Correct answer: It conceals what was originally written, so the change cannot be verified as the applicant's
A strike-through with the applicant's initials shows exactly what was changed and that the applicant approved it. Correction fluid hides the original entry.
Question 10 of 40
After the applicant has signed and left, an agent realizes one medical answer was recorded incorrectly. What should the agent do?
Reveal answer
Correct answer: Contact the applicant so the applicant can make and initial the correction
An agent never changes an answer after the applicant has signed. Any correction must be made and initialed by the applicant.
Question 11 of 40
A woman applies for health coverage on her adult son, who will be the insured. Who must sign the application?
Reveal answer
Correct answer: Both the applicant and the adult son, with the agent signing as witness
The applicant signs, and if the proposed insured is a different adult, that person signs too. The agent signs as a witness to what was recorded.
Question 12 of 40
When the agent signs a health insurance application, the agent's signature serves as:
Reveal answer
Correct answer: A witness to the answers and signatures recorded
The agent signs as a witness to what was recorded. The truth of the answers remains the applicant's responsibility.
Question 13 of 40
A father applies for family health coverage on himself, his wife and their two children. How should the medical questions be handled?
Reveal answer
Correct answer: Answers must be recorded for every person to be covered
On family coverage, Part II must be answered for every person to be covered, not just the applicant.
Question 14 of 40
What does the authorization to release medical information signed with a health insurance application allow the insurer to do?
Reveal answer
Correct answer: Obtain records from doctors, hospitals and the Medical Information Bureau
The authorization lets the insurer obtain medical information from doctors, hospitals and the Medical Information Bureau to verify and supplement the application.
Question 15 of 40
Under the federal Fair Credit Reporting Act, what must an applicant for health insurance be told?
Reveal answer
Correct answer: That a consumer report or investigative consumer report may be ordered
Under the Fair Credit Reporting Act, the applicant must be told when a consumer report or investigative consumer report may be ordered.
Question 16 of 40
An applicant tells the agent the new health policy will replace one she has had for years. Besides noting this in the agent's report, what should the agent complete?
Reveal answer
Correct answer: The required replacement disclosure
When existing coverage is being replaced, the required replacement disclosure is completed along with the application.
Question 17 of 40
An applicant pays the first premium when signing a health insurance application. What does the agent give the applicant?
Reveal answer
Correct answer: A conditional receipt
When the first premium comes with the application, the agent issues a conditional receipt.
Question 18 of 40
Under a conditional receipt, coverage can begin as early as:
Reveal answer
Correct answer: The date of the application or of the medical exam, if the applicant is insurable as applied for
A conditional receipt can make coverage effective on the application or exam date, on the condition that the applicant is found insurable as applied for.
Question 19 of 40
An applicant submits a health application without any premium. When does coverage begin?
Reveal answer
Correct answer: When the policy is delivered and the first premium is paid
If no premium comes with the application, coverage begins only when the policy is delivered and the premium is paid.
Question 20 of 40
When a health policy is delivered and premium is collected at delivery, the agent often obtains a statement of good health. Its purpose is to confirm that:
Reveal answer
Correct answer: The insured's health has not changed since the application
A statement of good health, taken at delivery when premium was not paid with the application, confirms that nothing has changed in the insured's health since the application.
Question 21 of 40
A copy of the completed application is attached to the health policy. As a result, the application:
Reveal answer
Correct answer: Becomes part of the entire contract
A copy of the application attached to the policy becomes part of the entire contract.
Question 22 of 40
In health insurance, the applicant's answers on the application are generally treated as:
Reveal answer
Correct answer: Representations, or statements believed to be true
Application answers are representations, statements the applicant believes to be true, rather than guarantees of absolute truth.
Question 23 of 40
A misrepresentation on a health insurance application is considered material when it:
Reveal answer
Correct answer: Would have changed the insurer's decision to issue the policy or its terms
A material misrepresentation is one that would have changed the insurer's decision. Only a material misrepresentation justifies denying a claim or rescinding coverage.
Question 24 of 40
An insured's application listed his height as one inch taller than it actually is. The insurer would have issued the same policy at the same premium with the correct height. If a claim is filed, the insurer most likely:
Reveal answer
Correct answer: Must pay the claim, because the misstatement was not material
Because the insurer would have made the same decision, the misstatement was not material, and it cannot justify denying the claim or rescinding coverage.
Question 25 of 40
A health policy's contestable period has passed. The insurer now discovers an incorrect, non-fraudulent answer on the application. Which statement is correct?
Reveal answer
Correct answer: The insurer can no longer contest the policy on that basis, because only fraudulent misstatements remain contestable
After the contestable period, the insurer's right to challenge the policy over application misstatements is limited to fraudulent misstatements.
Question 26 of 40
An applicant for disability income insurance is completing Part I. Which piece of information is especially relevant because of the type of coverage?
Reveal answer
Correct answer: The applicant's income
Part I collects income where disability income coverage is involved, because the benefit replaces earnings and the insurer needs to relate it to what the applicant actually earns.
Question 27 of 40
While taking an application at the applicant's home, the agent notices the applicant struggling to breathe after climbing stairs. None of the application questions covers this. Where should the agent record the observation?
Reveal answer
Correct answer: In the agent's report
The agent's report is where the agent notes anything observed that the application questions did not capture.
Question 28 of 40
An applicant mentions a recent hospital stay but asks the agent to leave it off the application "so the premium stays low." The agent should:
Reveal answer
Correct answer: Record the hospital stay as disclosed
The agent records every answer as given and never omits something the applicant said. Leaving it off could make the application materially misrepresent the applicant's health.
Question 29 of 40
Which of the following is NOT collected in Part I of a health insurance application?
Reveal answer
Correct answer: The names of physicians who have treated the proposed insured
Physicians' names belong in Part II, the medical section. Occupation, the coverage requested and other coverage are general information in Part I.
Question 30 of 40
An applicant paid the first premium with a health application and received a conditional receipt. She died in an accident before the policy was issued. The underwriter determines she would have been insurable as applied for. What is the likely outcome?
Reveal answer
Correct answer: The insurer pays the claim, because the receipt's condition was met
With a conditional receipt, coverage can relate back to the application or exam date if the applicant is found insurable as applied for. Here that condition was met, so the claim is covered.
Question 31 of 40
At policy delivery, where no premium was paid with the application, the insured tells the agent she was diagnosed with a serious illness last week. What is the most appropriate action?
Reveal answer
Correct answer: Hold the delivery and report the change to the insurer before putting coverage in force
When no premium was paid, coverage begins at delivery, and a statement of good health confirms nothing has changed. A change in health must be reported to the insurer before coverage is put in force.
Question 32 of 40
Which comparison of responsibilities in completing a health application is most accurate?
Reveal answer
Correct answer: The applicant is responsible for the truth of the answers; the agent is responsible for asking every question and recording the answers accurately
The answers are the applicant's representations. The agent, as field underwriter, asks every question and records the answers exactly as given.
Question 33 of 40
A carelessly completed application is issued with an inaccurate but honest answer that would have changed the insurer's decision. What is the most likely consequence during the contestable period?
Reveal answer
Correct answer: A claim may be denied or the coverage rescinded
During the contestable period, a material misrepresentation, one that would have changed the insurer's decision, can justify denying a claim or rescinding coverage.
Question 34 of 40
A family's application asks for the name of each doctor who has treated the proposed insureds in recent years. This question appears in which part of the application?
Reveal answer
Correct answer: Part II, the medical section
Treating physicians are part of the medical information collected in Part II.
Question 35 of 40
Why is it important that the agent, acting as field underwriter, completes the application carefully?
Reveal answer
Correct answer: Errors can cause delays, wrong premiums, denied claims or later rescission
A careless application leads to delays, wrong premiums, denied claims or rescission. A careful one protects the applicant, the insurer and the agent.
Question 36 of 40
An underwriter receives a health application on which one medical question was not answered. Rather than issue the policy, what is the insurer's best course to protect its right to that information?
Reveal answer
Correct answer: Return the application or follow up to obtain the missing answer before issuing
Because issuing a policy with an unanswered question generally waives that information, the insurer should get the missing answer before issuing.
Question 37 of 40
A statement of good health is most commonly obtained when:
Reveal answer
Correct answer: The policy is delivered and the first premium is collected at delivery
When no premium comes with the application, coverage begins at delivery, and the agent often obtains a statement of good health then.
Question 38 of 40
Under the Fair Credit Reporting Act notice requirement, what kind of report might an insurer order about a health insurance applicant?
Reveal answer
Correct answer: An investigative consumer report
The Fair Credit Reporting Act requires that the applicant be told when a consumer report or investigative consumer report may be ordered.
Question 39 of 40
An applicant asks why she must answer a question about other health coverage she currently has. What is the best explanation?
Reveal answer
Correct answer: The insurer needs to know whether the new policy will replace existing coverage
Part I asks about other health coverage in force or being replaced, because replacement must be identified and disclosed.
Question 40 of 40
An agent correctly records every answer and witnesses the signatures, but the applicant knowingly hid a serious heart condition. Three years later, after the contestable period, the insurer discovers this. Which is most accurate?
Reveal answer
Correct answer: The insurer may still contest the policy, because the misstatement was fraudulent
After the contestable period, the insurer's right to challenge application misstatements is limited to fraudulent ones. A knowingly concealed serious condition is fraudulent, so it may still be contested.
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